July 7, 2026

Notice to Customers Regarding Delays in Invoicing for Electricity and Gas

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Ladies and Gentlemen,

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We would like to inform you that due to the prolonged process of implementing the SAP ISU system, who is responsible for billing services, may occur delays in issuing some invoices.

We assure you that we make every effort, to restore full fluidity of the invoicing process as soon as possible. Our teams are working intensively to resolve this situation, and all outstanding invoices will be issued immediately after the technical work is completed.

We apologize for any inconvenience and ask for your understanding. If you have any questions, please contact our Customer Service Office.

Thank you for your patience and understanding

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