Information about cookies

This Cookie Notice explains how information regarding users visiting the website energy.veolia.pl (hereinafter referred to as the "Website") is collected, used, and shared. 

"Cookies" means the cookie files referred to in points 2 and 3 below.

"We" / "Us" / "Our" means Veolia Energy Contracting Poland Sp. z o. o. and, as the case may be, the company referred to in point 1 acting as a publisher of content on the websites ("Publisher").

"Third Party" means anyone who is not a user, nor any of the Veolia Group companies, nor the Publisher.

"User" means visitors or users of the website.

"GDPR" means Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

 

This Cookie Notice may be updated at any time in the event of changes to applicable legal regulations.

 

Our Privacy Policy ("Privacy Policy") is available here and provides detailed information on the following:

  1. What data is processed by Veolia Energy Contracting Poland Sp. z o. o. and for what purpose,

  2. Data security and transfers outside the European Union,

  3. Your rights under the GDPR and how to exercise them.


This Cookie Information may be updated in the event of applicable regulations.

Our privacy policy ("Privacy Policy") is available here and presents the following information in detail:

What data is processed by Veolia and for what purpose
Security and transfer of data outside the European Union
What are your rights under GDPR and how to use them.
1. Who are we and how do we manage our website? 
We administer the website through a service provider:

dede.agency
street Szafranowa 15/1
62-064 Poznań – Plewiska

The types of cookies we use and their purposes are detailed below.

2. What are cookies?
Cookies are small text files stored on the User's computer, tablet, or mobile phone when visiting a website. Cookies mean that the website will remember the User and how they used it upon their return visit.

3. What cookies do we use?
3.1 Strictly necessary cookies - always ON

Necessary cookies are only used to enable or facilitate access to the website. They are essential for the website to function and cannot be disabled in our systems. They are typically only saved in response to your requests, such as setting your privacy preferences, logging in or filling out forms. You can set your browser to block or alert you about such cookies, but some parts of the site will not function. These cookies do not require your prior consent as they do not store any personally identifiable information.

3.2. Analytical cookies – always OFF until consent is given

These cookies enable:

  • Measuring website performance / visit statistics,

  • Detecting browsing issues,

  • Organizing website content,

  • Understanding how the visited website is used (sections and content visited, navigation path).

Furthermore, these cookies also make it possible to determine which information on the site may be of greatest interest to the User, in order to tailor the website to the User and improve the relevance of communications that may be sent to the User.

Data generated by such cookies includes:

  • The number of User visits to the website;

  • The User's IP address to determine the city from which the connection originates.

The data generated by such cookies includes:

the number of User visits to the website;
its IP address to determine the city from which the connection originates. In some cases, subject to exceptions, this type of cookies does not require the User's consent.
By obtaining and transmitting information anonymously, cookies enable VECP to understand how Users who have consented to them interact with the website (sections and content visited, path on the page), in order to determine visit statistics and detect potential mistakes.

3.3. Functional cookies – always OFF until consent is given

Functional cookies enable remembering the settings selected by the User, thus ensuring greater functionality and personalization of the website, e.g. by selecting the preferred language or font size.

4. List of cookies
The list of cookies we use is available here:

Kategorie cookies
Nazwa pliku cookie
Domena
Cel
Czas trwania
Podstawa prawna
Necessary
cookiesjsr
www.energia.veolia.pl
When you visit this website for the first time, you are asked for consent to use several services (including third-party services, if any) that require storing data in your browser (cookies, local storage). Your decisions regarding each service (allow, deny) are stored in this cookie and are reused upon every visit to this page. 
6 months
Legitimate interest
Necessary
SSESS<ID>
www.energia.veolia.pl
If you are logged into this website, this session cookie is necessary to identify your browser and maintain connection to your user account on the website's server. 
1 month
Legitimate interest
analytical (currently not in use)
_
_
_
_
Agree
Functional(currently not in use)
_
_
_
_
Agree

5. What is the maximum duration of cookies?
5.1 Cookie storage periods

Cookies may be stored for a maximum period of 13 months from the date of consent by the user. The storage periods for each type of cookie are detailed above.

5.2 Storage periods for information collected using cookies

Once a cookie expires, data collected through the cookie will be deleted or anonymized, depending on the nature of the cookie.

Information collected using statistical cookies is stored by the publisher for a maximum of 25 months.

6. How can I control and delete cookies?
6.1 Tool for managing cookie consent

Strictly necessary cookies cannot be deleted or disabled. The technical functionality of our website depends on them. The cookie consent management tool we use will also not allow you to block cookies on third-party websites linked to our website, as we do not have the technical ability to control these websites.

With the exception of the above “Essential Cookies” which cannot be deactivated, the storage of all other types of cookies requires prior user consent.

The cookie consent management tool allows you to individually adjust the user's preferences regarding these files. It records cookie preferences in real time and every 6 months so that users stay up to date with updated cookie and privacy policies. Using the cookie consent management tool, you can decide whether you want audience measurement cookies, statistical cookies or third-party cookies for sharing on social networks to be saved on your end device while navigating our website. It can also delete or block cookies.

When the user first visits the website, a banner with information about cookies is displayed. The user can then accept/activate or refuse/disable the storage of cookies via the information banner by checking/unchecking the boxes provided for this purpose. With the exception of the box for essential cookies, the rest of the boxes are unchecked by default. Any deactivation (unchecking the box) means refusal to save cookie data.

By continuing to browse the website or clicking on any of its elements, you allow cookies to be saved according to the default settings.

If the user agrees to save cookies on his end device, cookies integrated with the pages and content he has viewed will be temporarily stored in a dedicated place on his device. They will only be readable by the sender.

Refusal to save non-essential cookies may not lead to restrictions in access to the website.

The user's choices (agree or refuse) regarding cookies remain valid for a period of 6 months. After this period, the user will have to make the selection again the next time they visit the website.

You can withdraw your consent or change your cookie choices at any time by clicking on the "Cookie Management" link available on all pages of the website.

6.2 In the browser

To disable cookies via your browser, follow the instructions usually found in your browser's "Help", "Tools" or "Edit" menu. Please note that disabling a cookie or an entire category of cookies does not remove them from your browser. Below are the methods for managing cookies in the most popular systems.

Safari:

https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac

Microsoft:

https://support.microsoft.com/en-us/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d

Google:

https://support.google.com/accounts/answer/61416?hl=en&co=GENIE.Platform%3DAndroid

Firefox:

click on the link to Firefox – Mozilla – Support

Warning:

The user's decision to accept or reject cookies is itself based on one or more such cookies. Deleting website cookies will remove the selection you have made and will be visible to Veolia and will require you to repeat that selection the next time you visit one of our websites. This will also be necessary if you use other browsers or other devices, such as a tablet or smartphone.

7. How can you obtain additional information or exercise your rights? 
7.1 When contacting Veolia:

In the case of cookies stored by our websites, Veolia encourages users to contact marketing.handlowy-vpol.pl@veolia.com.

To exercise your rights regarding the data we collect, please contact the Personal Data Protection Officer inspektor.pl.vpol@veolia.com.

Version 1 of the document, valid from September 29.09.2022, XNUMX, to obtain the previous version of the document, please contact the IOD by e-mail inspektor.pl.vpol@veolia.com.